Many parts managers underestimate the business management expertise, combined with parts knowledge, that is
required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management
experience to By the Numbers: Principles of Automotive Parts Management.
This book presents basic parts management principles, along with business and personnel management techniques,
in an easy-to-understand format. Each chapter begins with an "illustrative case" which describes a typical
situation (pertinent to the chapter's theme) that could occur in "real-world" parts departments.
Table of Contents
Introduction to Parts Management
Inventory Control and Management
Purchasing
Sales
Financial Management
Facility Development and Warehousing
Personnel Management and Development
Advertising and Marketing
A glossary of key terms is also included.
