Entries are easy to find and logically arranged (organized into groups by related topics).,Full-color design presents models in full color and helps readers navigate the book. An abundance of model documents that are extensively annotated. Technical document genres and types reflect the current environment of communication. Coverage of cutting-edge topics. Extensively annotated model documents. Coverage of current topics: intellectual property, digital communication, collaboration, and accessibility issues. Coverage of cutting-edge topics: virtual teamwork and online collaboration; project management; copyright and intellectual property; writing for international audiences; writing in a regulated environment; using online surveys; using animations and video clips; and using art and images from the Web. Introductory and advanced technical communication/writing courses.
Table of Contents
Part 1. Key Concepts in Technical Communication Accessibility Audience Audience and Purpose Assessment Content Management Systems Delivery Medium Descriptive Documents Ethics International Communication Persuasion Project Management Purpose Situation Stages in the Writing Process Style Sheets and Templates Task-based Documents Teamwork and Collaboration Tools and Technologies Virtual Teamwork Writing for Regulated Environments Part 2. Technical Document Types Blogs Brochures Email and attachments Forms Frequently Asked Questions (FAQs) Instructions Job Search documents Lab and Field Notebooks Letters Medical communication Memos Online help Presentations Press releases Product descriptions Proposals Reports Specifications Surveys and Questionnaires Web sites White papers Part 3. Visuals and Other Media Audio Cartoons and comics Charts Clip art Data display Document Design Graphs Maps Multimedia Photographs Pocket technologies Podcasts Project management visuals Spreadsheets Stereotypes in visual texts Storyboards Symbols Tables Technical Illustrations Video and Animation Visual Communication Web Page Design Part 4. Research Strategies and Tools Abstracts Bibliographies Citing sources Copyright and intellectual property Databases and indexes Dictionaries and thesauruses Digital research strategies Ethical issues Evaluating sources Focus groups Image searches on the Web Integrating sources Interviews Libraries Literature reviews Plagiarism Primary and secondary sources Scientific and technical journal articles Surv
