Now
in full color, this engaging, conversational text helps students
understand the common professional standards that all healthcare
workers need to provide excellent care and service. PROFESSIONALISM IN
HEALTHCARE: A PRIMER FOR CAREER SUCCESS, 4/e brings together complete
coverage of these and other crucial "soft skills": work ethic,
character, relationships, teamwork, communication and etiquette,
honesty, cultural competence, personal image, personal health and
wellness, and more.
Table of Contents
Table of Contents
Preface
Introduction
1. The Health Care Industry and Your Role
2. Your Work Ethic and Performance
3. Personal Traits of the Health Care Professional
4. Relationships, Teamwork, and Communication Skills
5. Cultural Competence and Patient Care
6. Professionalism and Your Personal Life
7. The Practicum Experience
8. Employment, Leadership, and Career Development
Glossary of Terms
Appendix A. Sample Job Description
Appendix B. Sample Performance Evaluation
Appendix C. Sample R�sum�
Appendix D. Sample R�sum� Cover Letter
Appendix E. Sample Job Application
Appendix F. Sample Interview Follow-Up Letter
Appendix G. Sample Practicum Journal
Appendix H. Sample Practicum Thank You Letter
Index
