The power of everyday interactions, says, James Sullivan, is much greater than wesuspect. We have the power to offer profound healing, comfort, and affirmation---or to create deep wounds. And all of this depends on one crucial skill: listening.

In the pages of this book, readers will come to see the far-reaching effects that their listening has on others, and will be grateful for the practical guidelines to becoming an attentive, caring listener. On the other hand, they will also gain invaluable insights into effects that the listening skills of others have upon them.

This is a book that no parent or spouse or loving friend should be without. The information contained here, when understood and applied, has the potential to revitalize relationships of every kind. It could allow every reader-as he or she becomes a good listener-to make the world a more loving, peaceful, healing place.